Tell us promptly when something at your rental needs repair. For routine work, use the maintenance form below so the property manager has a written record and can arrange the next step.
For an urgent repair, phone Alysha Kinnaird on 021 778 020, including after hours. Do not rely on the online form for urgent assistance.
Explain what has happened, the property address, whether anyone is at risk and how you can be reached. A serious leak, an electrical hazard or damage that leaves the home insecure needs prompt attention. Keep away from unsafe areas and do not attempt electrical, gas or structural repairs yourself.
Report leaks, persistent dampness, faulty heating or extractor fans and smoke-alarm faults rather than waiting for the next inspection. You can also reach the office on 03 386 0311.
For practical tenancy information, request our tenant guide. Read Tenancy Services maintenance and repair guidance for landlord and tenant responsibilities.