Healthy Homes compliance is an ongoing part of looking after a rental. The standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Rental properties must meet the applicable requirements unless a specific exemption applies. Keep the evidence with your property records and review it when equipment or the building changes.
The detail matters. Use the current Tenancy Services Healthy Homes guidance for each standard rather than relying on a general checklist to determine compliance.
The required signed compliance statement forms part of the tenancy documentation. It should describe the property’s actual level of compliance, not simply repeat that an assessment took place. Keep the assessment, heating calculations, product specifications, photographs, invoices and relevant installation or exemption evidence together so the statement can be supported.
Landlords must retain compliance records and make them available when required. Tenancy Services explains the compliance, statement and recordkeeping requirements, including requests from tenants.
Exemptions have specific conditions and may apply to only part of the requirements. Do not assume that an older home, difficult access or a previous assessment creates a blanket exemption. Check the official guidance and obtain appropriate property-specific advice. Record why an exemption applies and review it if the circumstances change.
Attend to failed heaters, broken extractor fans, leaks, blocked drainage and developing draughts. Keep records of repairs and replacement equipment. If a room is altered or heating replaced, check whether earlier calculations or statements still describe the property accurately. A report from an earlier tenancy is useful evidence, but it does not establish that the home remains in the same condition today.
Healthy Homes requirements do not replace smoke-alarm obligations. Check the current smoke-alarm requirements and keep the relevant installation, testing and replacement information with the property’s records.
Take the report seriously and establish what is happening. Dampness can involve a building, drainage or equipment issue as well as moisture created through daily living. Tenants should report persistent mould, leaks and heating or ventilation faults promptly. New Era tenants can use Repairs and Maintenance; urgent and after-hours repairs should be phoned through to Alysha on 021 778 020.
For help organising the next steps for your rental, contact our Christchurch team or call 03 386 0311. Read Preparing Your Rental for the wider preparation checklist. This page is general information, not a compliance certificate for an individual property.